Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to 7wg. We operate an online gaming and sports betting platform designed for adult players in Bangladesh. This Privacy Policy explains how 7wg collects, uses, stores, and discloses personal information obtained through our website at https://7wg.asia, including all associated services, games, and features. By accessing or using our platform, you acknowledge that you have read, understood, and agree to the practices described in this document. Players must be 21 years or older to register and use 7wg services.

This policy applies to all users who visit our website, create an account, make deposits or withdrawals, participate in promotions, or interact with our customer support team. We are committed to protecting your personal data and ensuring that your rights as a user are upheld at every stage of your experience with 7wg.

2. Information We Collect

We collect different categories of personal information depending on how you interact with our platform. The types of data we may collect include:

• Identity information: full name, date of birth, nationality, government-issued ID number (for account verification and age confirmation).
• Contact information: email address, mobile phone number, and residential address (city and district within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, or bank account identifiers), transaction history, deposit and withdrawal records.
• Technical information: IP address, device type, browser type and version, operating system, referring URLs, session duration, and pages visited.
• Behavioural information: gaming activity logs, betting patterns, game preferences, bonus usage, and customer support interactions.

3. How We Use Your Information

7wg processes your personal data for clearly defined, legitimate purposes. We do not sell your personal information to third parties. The primary purposes for which we use your data are:

• Account creation and management: to verify your identity, confirm that you meet the minimum age requirement (21+), and maintain your player account in good standing.
• Transaction processing: to facilitate deposits via bKash, Nagad, Rocket, and other supported payment channels, and to process withdrawals back to your registered payment method securely and promptly.
• Service improvement and personalisation: to analyse how players use our platform, identify popular games such as cricket betting, slots, and live casino, and improve the overall experience.
• Responsible gaming and compliance: to monitor for signs of problem gambling, apply responsible gaming tools where needed, and comply with applicable safe-play guidelines.

We may also use aggregated, anonymised data for statistical analysis, business planning, and platform optimisation. Such data cannot be used to identify you individually.

4. Sharing of Personal Information

7wg does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information with carefully selected service providers strictly for operational purposes:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and partner banks) to process your transactions.
• Game platform technology providers and software partners who operate the games and random number generation systems available on 7wg.
• Fraud prevention and security service providers who help us detect and prevent unauthorised account access, money laundering, and other fraudulent activity.
• Customer support tools and communication platforms that enable our team to respond to your enquiries, complaints, or responsible gaming requests in a timely manner.

5. Cookies and Tracking Technologies

7wg uses cookies and similar tracking technologies to provide a smoother, more personalised experience on our platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, maintain your session, analyse site traffic, and improve our services. We use the following types of cookies:

Essential cookies are required for the website to function correctly, including session management and security features. Analytics cookies help us understand how users navigate the site so we can improve the layout and content. Preference cookies store your language and display settings. You may adjust cookie settings through your browser at any time, although disabling essential cookies may affect platform functionality.

6. Data Security

The security of your personal data is a core priority at 7wg. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:

• SSL (Secure Sockets Layer) encryption across all data transmissions between your browser and our servers, ensuring that your financial and personal information is never transferred in plain text.
• Restricted access controls ensuring that only authorised 7wg personnel with a legitimate operational need can access player account data, and only to the extent necessary for their specific role.
• Regular security reviews and vulnerability assessments of our platform infrastructure to identify and remediate potential risks before they can be exploited.

7. Data Retention

7wg retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable safe-play and financial record-keeping guidelines. In practice, this means:

Active player accounts: your data is retained throughout the lifetime of your account and for a reasonable period after account closure, to allow for dispute resolution, chargeback handling, and responsible gaming follow-up. Transaction records related to financial activity are maintained for the minimum period required by financial compliance standards. After the applicable retention period has elapsed and there is no longer a legitimate purpose for holding your data, we securely delete or anonymise it.

8. Your Rights

As a registered player on 7wg, you have the right to access the personal information we hold about you at any time. You may request a correction of inaccurate or incomplete data. You have the right to request deletion of your data where it is no longer required for the purposes for which it was collected, subject to any overriding record-keeping obligations. You may object to or request a restriction on how we process your data in certain circumstances. To exercise any of these rights, please contact our support team via the email address provided in the contact section of this website. We will respond to all verified requests within a reasonable timeframe and no later than 30 days from receipt of the request.

9. Children and Minors

7wg is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you believe that a minor has provided us with personal information, please contact our support team immediately and we will take prompt steps to delete that information from our records. We encourage parents and guardians to make use of parental control tools and to monitor the online activities of minors in their care.

• We strictly prohibit account registration for individuals under 21 years of age.
• Age verification is conducted as part of the Know Your Customer (KYC) process for all new accounts.
• Accounts found to be registered by minors will be immediately suspended and any associated funds will be handled in accordance with our responsible gaming procedures.

10. Changes to This Policy

7wg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the 7wg platform after any changes to this policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 7wg handles your personal data, please contact our support team. You can reach us by email at [email protected]. Our team is available 7 days a week to address your enquiries. We aim to acknowledge all privacy-related communications within 48 hours and resolve them fully within 30 days.

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